Last Updated: March 28, 2025
1. INTRODUCTION
9Pros (“we,” “our,” or “us”), located at 5301 Plomondon St, Vancouver, WA 98661, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.9pros.com or use our services, including communication through various channels such as email, SMS, phone calls, and interactions with our applications.
Contact Information:
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, telephone number, and mailing address
- Billing information and payment details
- Account credentials
- Feedback, communications, and other information you provide
- Information provided when you contact our support team
2.2 Automatically Collected Information
When you visit our website or use our applications, we may automatically collect certain information, including:
- IP address and device information
- Browser type and operating system
- Pages viewed and time spent on pages
- Referring website or source
- Clickstream data and interaction with our website
- Location information
2.3 Technologies Used for Automatic Collection
We use various technologies to collect information, including:
- Cookies and similar tracking technologies
- Web beacons and tracking pixels
- Log files and server logs
- Local storage and application data caches
2.4 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners and marketing affiliates
- Social media platforms when you interact with us
- Advertising networks and analytics providers
- Payment processors and financial institutions
3. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
3.1 Business Operations
- Providing and maintaining our services
- Processing transactions and fulfilling orders
- Managing your account and preferences
- Communicating with you about your account or services
3.2 Marketing and Communications
- Sending promotional emails, SMS messages, and other communications
- Contacting opted-in prospects via phone calls
- Running targeted advertisements on platforms such as Facebook and Google
- Conducting market research and analyzing campaign effectiveness
- Providing personalized content and recommendations
3.3 Artificial Intelligence and Technology
- Training and improving our AI systems
- Personalizing user experiences using AI technology
- Analyzing data to improve our services
- Developing new products, services, and features
3.4 Legal and Security
- Protecting against fraud, unauthorized transactions, and security incidents
- Verifying identity and maintaining data security
- Complying with legal obligations and enforcing our terms
- Resolving disputes and troubleshooting problems
4. DISCLOSURE OF YOUR INFORMATION
We may share your information with the following parties:
4.1 Service Providers
- Third-party vendors who perform services on our behalf
- Payment processors and financial institutions
- Communication service providers for email, SMS, and calling services
- Cloud hosting and data storage providers
4.2 Advertising and Marketing Partners
- Advertising networks (such as Google and Facebook)
- Social media platforms
- Marketing analytics providers
- Promotional partners and affiliates
4.3 Legal Requirements
- Law enforcement agencies, regulatory bodies, or courts when required by law
- To protect our rights, privacy, safety, or property
- In connection with legal proceedings or investigations
- To enforce our terms of service
4.4 Business Transfers
- In connection with a merger, acquisition, or sale of all or part of our assets
- During negotiations of a business transaction
- As part of due diligence processes
5. YOUR PRIVACY CHOICES
5.1 Account Information
You can review and update your account information by logging into your account or by contacting us directly.
5.2 Marketing Communications
You may opt out of receiving marketing communications by:
- Following the unsubscribe instructions in emails
- Replying “STOP” to SMS messages
- Contacting us at [email protected] or 360-821-6014
- Adjusting your communication preferences in your account settings
5.3 Cookies and Tracking Technologies
You can manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete cookies.
5.4 Do Not Track
Some browsers have a “Do Not Track” feature that signals websites that you do not want your online activity tracked. Our website currently does not respond to “Do Not Track” signals.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
10. YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, such as:
- Right to access or receive a copy of your data
- Right to correct inaccurate data
- Right to delete your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided below.
11. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. For more information about these rights and how to exercise them, please contact us.
12. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our services, you consent to the transfer of information to countries that may have different data protection rules.
13. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
9Pros
5301 Plomondon St
Vancouver, WA 98661
Phone: 360-821-6014
Email: [email protected]
This Privacy Policy was last updated on March 28, 2025.
